Sig hej til dine kunder på WhatsApp
charles "conversational commerce"-værktøjet lanceres i Berlin i dag med ⬠1 million i finansiering. Softwaren gør det muligt for købmænd og forbrugermærker at sælge produkter via WhatsApp og andre chat-apps
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charles hjælper dig med at integrere dine eksisterende e-handels- og chatbotværktøjer i én grænseflade, hvor alle besked- og chat-apps også er integreret. Inden for samtalehandel kan kunder stille spørgsmål, opdage produkter, bestille og genbestille, spore forsendelse, få returlabels og personlige meddelelser om tilbud.
I lighed med Shopify, der startede som en snowboardbutik, udsprang ideen til softwaren fra at starte et tøjmærke, der udelukkende sælger via WhatsApp.
Den nemmeste måde at bekræfte WhatsApp-telefonnummer på
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Medstifter, Artjem Weissbeck, sagde, at over 250 af de første 1.000 købere købte igen inden for en måned: "Mange brands henvendte sig til os og spurgte, hvilken software vi bruger. Vi anerkendte den massive efterspørgsel på B2B-markedet og besluttede at gå ind i opbygningen af software selv.â
Startup'ets grundlæggere og investorer mener både, at konversationshandel "kan blive den største forstyrrelse for brands siden fremkomsten af e-handel og sociale medier."
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Investorer omfatter business angels såsom Tarek Müller CEO AboutYou og Alexander Graf, CEO Spryker Systems, Kassenzone.
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