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3 reasons to choose the WhatsApp service integration from charles [Zendesk, Gorgias, Freshdesk]
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charles now offers WhatsApp integrations for Zendesk, Gorgias and Freshdesk. "So?" you may think, "I'll just use my service software's own WhatsApp integration " Here's why to think again
It's no secret that WhatsApp is an excellent channel for customer service.
The Easiest Way to Verify WhatsApp Phone Number
With over 2.7 billion loyal users worldwide, it's an app that people love to use, and since the arrival of WhatsApp Business in 2018, they appreciate being able using it to chat with brands.And brands that use
WhatsApp as a service and support channel are seeing great business benefits – with the instant ability to get closer than ever to customers and enjoy the revenue and retention that brings.
All good in theory, but:
What if you already have a service platform and don't want a new one?
There's no need for a new platform.
The best way to start with WhatsApp customer service is to integrate WhatsApp into the service platforms you already use.
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