WhatsApp's new terms of service: what you need to know and how it affects WhatsApp Business users [April 2024]

WhatsApp has announced new terms of service from April 11, 2024. What does this mean for you and your business? Read on to understand the essential updates and how to navigate them.

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WhatsApp, the messaging app that connects over 2.78 billion users worldwide, has announced an update to its terms of service and privacy policies for European users.

This change, effective from April 11, 2024, is primarily aimed at complying with the EU's Digital Services Act and the Digital Markets Act.

If you're a WhatsApp user in Europe, here's what these changes mean for you and how it could affect your account.

What are WhatsApp's new terms?

The update is not just a routine policy refresh.

It's a significant move towards greater transparency and user control, influenced by the EU's stringent digital regulations.

WhatsApp's new terms of service will include more detailed information on content moderation, channel recommendations, and the handling of messages.

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