Top 10 Benefits of infusing Chatbots in Personal Chat apps:
Automatic Responses: Facebook Messenger bots, such as those used by businesses like Sephora and Lyft, automate customer inquiries, ride bookings, and offering product recommendations, providing instant assistance at any time of day, increasing efficiency and user satisfaction.
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Apple's Business Chat improves efficiency and satisfaction by saving approximately 10 minutes per customer inquiry by automating responses and reducing wait times. So imagine how much time you will save in your personal chats from now on.
Personalized Responses: Replika uses artificial intelligence to simulate personalized conversations, strengthening interaction and emotional connection by acting as a virtual friend tailored to the user's history and preferences. Similarly, WhatsApp Business uses AI to customize customer interactions based on past behavior and preferences.
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