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How to handle WhatsApp se...
Sometimes, customers reply to WhatsApp marketing campaigns, not knowing they're automated – and expect personal responses fast. But marketing teams may not be set up to handle t...
WhatsApp Marketing Master...
How do you localize WhatsApp campaigns? How do you manage a WhatsApp channel in a CRM team? Annika Himborn, Bears with Benefits shares her insights from 1 year of mastering What...
What Is a Virtual Phone N...
Missing crucial calls? Getting customer complaints about reaching voicemail too often? It might not be you — it could be your business phone number.
Outdated bu...
3 reasons to choose the W...
charles now offers WhatsApp integrations for Zendesk, Gorgias and Freshdesk. "So?" you may think, "I'll just use my service software's own WhatsApp integration " Here's why to t...
Set Two Profile Pics on W...
WhatsApp is rolling out a feature that gives users more control over their privacy. With this update, users will be able to set two different profile pictures and choose who can...
What is The Most Visited ...
International travel agencies, research centers, and independent companies regularly monitor the attendance of states and major cities on different continents. Let’s consider th...