What Is a Virtual Phone Number, How Does It Work?

Missing crucial calls? Getting customer complaints about reaching voicemail too often? It might not be you — it could be your business phone number.

Outdated business phone systems cost you opportunities. Virtual phone numbers offer an alternative to these common customer frustrations.

We’ll explain the ins and outs of virtual phone numbers for your business and how they work. And, of course, we’ll also walk you through how to get a virtual number.  

What Is a Virtual Phone Number?

A virtual phone number is a phone number that isn’t tied to a physical phone line or SIM card. It exists in the cloud, allowing you to make and receive calls using an internet connection. It’s a software-based phone number that offers greater flexibility and a range of features beyond what traditional phone lines can provide.

With a virtual number, you can separate your business calls from personal ones, establish a local presence in different areas, or create a toll-free number for customer service. It’s a versatile tool that adapts to the needs of businesses of all sizes, from solopreneurs to large enterprises.