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3 reasons to choose the W...
charles now offers WhatsApp integrations for Zendesk, Gorgias and Freshdesk. "So?" you may think, "I'll just use my service software's own WhatsApp integration " Here's why to t...
WhatsApp marketing Q&A: y...
In our latest webinar, you had some great questions about WhatsApp marketing: how it works with email, how often to send messages and more. Here are the answers.
Top 10 Benefits of infusi...
Automatic Responses: Facebook Messenger bots, such as those used by businesses like Sephora and Lyft, automate customer inquiries, ride bookings, and offering product rec...
Tea-Related Sayings, The ...
When we brew tea when guests come, when we are troubled, when we are lonely, when we are happy or just because we want to, these are the times when we understand that our truest...
The arrival of "Meta Veri...
If your WhatsApp green tick suddenly turns blue in the coming months, don't be worried. This is a strategic move planned by Meta and won't affect your status. Here's why this is...
Conversations with: new j...
"Culture Manager" is a new job role in People teams. But creating an irresistible culture is a huge reason people join companies – and want to stay. Which is why we just got 1 a...