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Blogs
WhatsApp and Google Analy...
Google Analytics changed from UA to GA4 on July 1. What does this mean for marketers? Should you care? How does it affect your WhatsApp tracking in charles? How does WhatsApp tr...
How to Restore Old WhatsA...
Don't know how to restore old WhatsApp backup? Have you accidentally deleted or formatted important phone numbers, photos, videos, and messages on your iPhone? If so, you may fi...
WhatsApp Channels. What i...
WhatsApp Channels has landed in Europe and is making waves across eCommerce. What is it and who is it for? And the big one – how do I use WhatsApp Channels with charles for my m...
3 reasons to choose the W...
charles now offers WhatsApp integrations for Zendesk, Gorgias and Freshdesk. "So?" you may think, "I'll just use my service software's own WhatsApp integration " Here's why to t...
It’s Hallowecommerce. Be ...
Customer acquisition costs, unsubscribe rates, abandoned shopping carts… The scariest words in today's e-commerce ?? But you love fear, don't you?
We wanted t...
WhatsApp's new feature th...
This upcoming feature was found in the latest WhatsApp beta for Android by WABetaInfo. It will be located in the Privacy section of the Settings menu, according to tomsguide. Wh...