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Blogs
How to format your WhatsA...
Want to make your WhatsApp messages stand out and grab your customers' attention? Learn how to format your messages with these simple tips and tricks.
Formatt...
3 reasons to choose the W...
charles now offers WhatsApp integrations for Zendesk, Gorgias and Freshdesk. "So?" you may think, "I'll just use my service software's own WhatsApp integration " Here's why to t...
WhatsApp Begins Rolling O...
WhatsApp has begun rolling out View Once voice messages that disappear once they’ve been heard. This feature is designed to add another layer of privacy to users’ voice messages...
Can Others Access WhatsAp...
Since the correspondence on WhatsApp is end-to-end encrypted, it cannot be accessed by third parties from outside. If we explain the encrypted protection with an example, when y...
How casual can you get? O...
As brands start chatting on WhatsApp, most start becoming more casual in their tone of voice. Which raises the big question: can you start swearing with your customers?
&n...
The 30 Most Beautiful Wor...
Our mothers are like our closest companions, our companions of fate who never leave us alone. The bond between mothers and their children is different from everyone else and eve...