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Blogs
3 reasons to choose the W...
charles now offers WhatsApp integrations for Zendesk, Gorgias and Freshdesk. "So?" you may think, "I'll just use my service software's own WhatsApp integration " Here's why to t...
WhatsApp and Google Analy...
Google Analytics changed from UA to GA4 on July 1. What does this mean for marketers? Should you care? How does it affect your WhatsApp tracking in charles? How does WhatsApp tr...
Does a SIM Card Store Dat...
A SIM card is a microscopic chip that makes it possible to communicate on a mobile network. But in fact, the “SIM card” can do much more. Does a SIM card store data of users? Le...
Case Study: WhatsApp’s Ev...
WhatsApp has transformed the way we connect with others globally. This case study, facilitated by insights from Co-Founder AI, delves into how WhatsApp has become a pivotal comm...
Why I don’t use WhatsApp ...
I'll bet you use WhatsApp. I don't — I'll tell you why, and am going to challenge you to stop. Founded in 2009 and sold five years later to Facebook (now Meta) for over $19bn, i...