How to automate repeat purchases in WhatsApp [with charles]

Getting the 1st purchase in WhatsApp is easy. The 2nd, 3rd, 4th... 100th? Actually, that's easy too. In WhatsApp, customers stay loyal if you treat them right. (And automation helps )

We told you how to get your first purchase in WhatsApp.

Now for the next step.

This is not just the next purchase but the repeat WhatsApp purchases. The ones that are easier to get, less friction, that cost you less than getting new customers.

The ongoing purchases that are based on strong, loyal customer relationships – that will ensure the stable long-term revenue that consumer brands crave. 

In this article, you'll learn:

How to get easy repeat purchases with automated WhatsApp flows

And beyond this:

How to turn repeat purchases into loyal customers: how to make customers feel special so they stay with you in the long-term 

How to turn loyal customers to brand advocates: how to get your biggest fans to recommend you to their friends, ensuring even more purchases

How to use charles to automate repeat WhatsApp purchases: how our Journeys tool can be set up to create on-brand WhatsApp conversations that constantly bring in revenue in the background

   Wait: want to see this on YouTube instead?

In our webinar: 5 WhatsApp summer secrets our Client Success Manager, Marthe, covered the journey from repeat purchases, to loyal customer to brand advocates.

Watch Marthe diving into automating repeat WhatsApp purchases here: